Online Membership Renewal FAQs

MEMBERSHIP RENEWAL FAQS

What about adding PayPal as a method of payment?

GS online account is hosted by GSUSA and we can only use payment forms that they have set up. PayPal may be added at a later date.

Why can’t I register my daughter from my account?

Most likely, the guardian information for your daughter’s record is not linked to your record as parent/guardian.  Please contact help desk for assistance, click here.

How do I know if my membership is current?

In the left navigation bar underneath “Shopping Cart” there is a box with your membership information. The date you need to renew your membership is listed in this box. You can also print a copy of your current membership card from this box.

Why didn’t I receive an email confirmation for my order?

Please make sure your email is current and up-to-date. Sometimes confirmations go into spam/junk folders, to avoid this please add [email protected] to your list of approved email addresses.

Can I use GS Account if I decide to not share my email?

Your log in creation will depend on having your email address (family email address for girls please) recorded as in your account. Unfortunately, if your email is not on file you will not be able log in and use this online tool. Please remember that GSH and GSUSA does not sell or distribute member information to third parties.

What payment methods are accepted for online program/training registration?

Credit and debit cards are accepted including VISA, MasterCard, and American Express.  Online registration will be by credit card only. GSH will only use cash and paper forms on a case by case basis.

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Girl Scouts of Hawai`i | 410 Atkinson Drive, Suite 2E1, Box 3 | Honolulu, Hawaii 96814 | T 808.595.8400 | F 808.691.9340 | [email protected]
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