Online Security and Privacy FAQs


What kind of privacy is on the system?

This is a secure site with all members creating logins unique to them and their information. Users will select and reply to a security question as they create their log in to assure privacy their account. Unless you share your username and password with another individual you are assured of privacy.

Can I use GS Account if I decide to not share my email?

Your log in creation will depend on having your email address (family email address for girls please) recorded as in your account. Unfortunately, if your email is not on file you will not be able log in and use this online tool. Please remember that GSH and GSUSA does not sell or distribute member information to third parties.

How are the emails in the database used?

Troops will be able to communicate with parents via email through the Troop Management Account. The GSH will be able to communicate important information to parents via council database and software. Please remember that GSH and GSUSA does not sell or distribute member information to third parties.

What security measures are in place for online transactions using GS Account?

The safety and security of your online experience is of utmost importance to us. eBiz uses Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the industry standard in internet encryption technology. Your credit card number is also encrypted within your order record. You should make certain you are accessing our secure server before you submit personal financial information by looking at the lower left corner of your browser. Depending on the browser you use, you should see an unbroken key or a closed lock to note that you are on a secure server.

What payment methods are accepted for online program/training registration?

Credit and debit cards are accepted including VISA, MasterCard, and American Express.  Online registration will be by credit card only. GSH will only use cash and paper forms on a case by case basis.

How long will it take to process any change of membership information?

Some changes can be done by the member through their GS online account. These changes are immediate. The registration staff tries to have all Change of Member Information forms processed within a week of receipt at the office but the process may take longer during peak season.

Is a parent/guardian signature required for online membership renewal?

No. The parent/guardian’s online credit card purchase of a Girl Scout membership replaces the need for a signature.

Girl Scouts of Hawai`i | 410 Atkinson Drive, Suite 2E1, Box 3 | Honolulu, Hawaii 96814 | T 808.595.8400 | F 808.691.9340 |
Office Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

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